Opal Tech Lab

OpsMicro by OpalTechLab

Less busywork. More business.

Appointments, customer follow-ups, and daily operations—organized with practical tools and hands-on setup from OpalTechLab.

Request a Demo See How It Works

Built around real small-business workflows. Setup and support included.

TodayThursday Sample data
Appointments today
6
Booked this week
23
New sign-ups
3
  1. 9:30Eyebrow threadingMaya R. · 15 minConfirmed
  2. 10:00Haircut and styleJordan T. · 45 minConfirmed
  3. 11:15FacialPriya S. · 60 minAdded by phone
  4. 1:00Brow tintAlex M. · 20 minNew
Illustrative preview of the owner dashboard. Names and numbers are fictional sample data.

For salons, barbershops, and appointment-based businesses

Running your business is hard enough. Your tools shouldn’t make it harder.

  1. The challengeManaging appointments while serving customers

    With OpsMicroCustomers pick an open time online, and bookings taken by phone go on the same schedule. You see the day at a glance between clients.

  2. The challengeRemembering confirmations and follow-ups

    With OpsMicroYour phone alerts you to each new booking, and your customer list keeps visit history in one place. Automatic confirmations and reminders are in pilot.

  3. The challengeFinding useful information across disconnected tools

    With OpsMicroBooking activity, cancellations, and a quarterly report live in one dashboard, ready to download as a spreadsheet.

What OpsMicro does

Practical tools for the way appointment-based businesses work.

  • Available now In use today
  • Custom setup Configured for your tools
  • Pilot Built, preparing for launch

Booking and scheduling

Help customers book while keeping appointments organized.

  • Available nowOnline booking with real-time open time slots, built from your services, durations, and hours.
  • Available nowEach time slot is reserved as it is booked, so two customers cannot take the same slot.
  • Available nowAdd appointments taken by phone or in person to the same schedule.

Customer communication

Support approved notifications and follow-ups where configured.

  • Available nowInstant alerts on your phone when a customer books.
  • Available nowA customer list with visit history, and a QR sign-up card for your counter.
  • PilotEmail and text confirmations, reminders, and follow-ups. Each needs provider setup, sender registration, and customer permission.

Business visibility

Understand appointment activity and operational trends.

  • Available nowBooking activity for the last 7, 30, or 90 days, including cancellations.
  • Available nowA quarterly report you can download as a spreadsheet. Reports show bookings, not payments collected.

Connected workflows

Reduce repetitive tasks by connecting supported tools.

  • Custom setupBooking on an OpalTechLab-managed website, or linked from your existing website, Google Business Profile, and social pages.
  • Custom setupRepeatable reports and connections between tools that offer a supported way to connect, scoped and quoted individually.

Not part of OpsMicro today: answering phone calls, missed-call text-back, accounting software sync, point-of-sale (POS) integrations, autonomous AI agents or chatbots, taking payments.

Product demonstration

See how OpsMicro works.

One booking, from your customer’s phone to your reports. Shown with fictional sample data.

Request a Demo

  1. 1Your customer books online

    Only open times are offered, and each time can be booked once.

  2. 2You get an alert

    Alerts arrive on your phone. Customer texts and reminders are in pilot.

  3. 3It shows up in your reports

    See activity for 7, 30, or 90 days, and download a quarterly report.

How it works

Four simple steps. We handle the setup.

  1. Tell us about your business

    Your services, the tools you use now, and what takes up your time.

  2. We identify the right workflows

    We suggest what OpsMicro should handle and agree the scope and price in writing.

  3. We configure your setup

    Services, hours, booking, and alerts are set up and tested with you.

  4. You use the tools

    Run your day with OpsMicro, with ongoing support as agreed.

Pricing

Simple setup. Practical ongoing support.

Every business starts in a different place, so we quote after a short conversation. You see the full cost in writing before anything begins.

Get a Personalized Quote

  • Initial setup

    Quoted separately, based on your services, hours, and website.

  • Monthly plan

    Depends on the workflows you choose and the support you need.

  • Custom integrations

    Scoped and quoted on their own, only where your tools support them.

  • Third-party costs

    Usage fees, such as text messaging, may apply and are shown separately.

Questions

Before you ask for a demo.

Is OpsMicro a replacement for my existing website?

No. Booking can be linked from the website you already have, your Google Business Profile, and social pages. If you’d like a new site, an OpalTechLab-managed website can include it.

Do I need to change my booking or POS software?

OpsMicro includes its own online booking. If your current booking tool works well, we’ll talk about whether OpsMicro adds enough to be worth switching. It does not connect to point-of-sale systems or take payments, so you keep taking payment the way you do now.

Can OpsMicro work with my current tools?

Sometimes. We review your tools first. A connection needs the other tool to offer a supported way to connect and your permission to access it. If a connection isn’t possible or worth the cost, we’ll tell you before quoting.

Is this an AI chatbot?

No. OpsMicro is booking, owner alerts, customer records, reports, and the automations we agree with you. It does not chat with customers or answer calls. Where an AI-assisted step would help with a defined task, it is scoped separately and includes human review.

Who sets everything up?

We do. Opal configures your services, hours, and agreed workflows, tests them with you, and shows you how to use them. Support after launch is set out in your agreement.

What happens if I need additional features?

Tell us what you need. We’ll explain whether it fits OpsMicro, needs custom work, or isn’t something we can do well, and quote any additions before work starts.

Are text messages and third-party integrations included?

Not automatically. Text messages are in pilot and need a messaging provider, sender registration, and each customer’s permission; provider usage fees are separate. Integrations are quoted individually, and any third-party subscriptions are paid directly to that provider.

Paul Paudyal, founder of OpalTechLab

Who builds OpsMicro

Built by someone who understands the software behind your business.

OpsMicro is developed by OpalTechLab, a software studio focused on practical tools for small businesses. We work directly with business owners to understand everyday challenges and build solutions that are useful, maintainable, and straightforward.

Paul Paudyal · Founder, OpalTechLab · About us

Your business deserves simpler days.

Tell us what’s taking up your time. We’ll help you explore a practical way to simplify it.

Let’s Talk